FAQs

Boat Cruise

Exhibit Hall

Guests

Hotel

Registration

Sponsors

Top Golf


Boat Cruise

What type of Boat is the Spirit of Norfolk?
The Spirit of Norfolk is a small dining cruise ship, with indoor heated and airconditioned dining area.  As well as top deck outside bar with lounge seating.
 
Where does the Spirit of Norfolk cruise?
You will board in Norfolk and then cruise down the Elizabeth River
 
Will I get sea sick?
The river is very calm and the vessel is large, so most people do not experience anything. 
 
Will you provide transportation to the Cruise?
Yes. Buses will take all attendees from the Sheraton to the Spirit of Norfolk and then return all passengers back to the Sheraton at conclusion of the cruise.

Exhibit Hall

When can I set up my booth?
Monday, May 21 between 9am and 2pm
 
Can I ship my booth or materials before conference begins?
Certainly, shipping and ordering info will be distributed 2 months prior to conference.
 
When can I begin to dismantle my booth?
Tuesday, May 22 between 2-4pm
 
Can I dismantle my booth early?
This is expressly prohibited, and you will be billed a $200 fee for early dismantling  
 
Is there WIFI in the exhibit Hall?
Yes. There is complimentary WIFI throughout the hotel.

Guests

Am I allowed to bring guests to conference?
Yes, Guests 21 and over are encouraged to attend out Top Golf Event Monday evening as well as Spirit of Norfolk Boat Cruise on Tuesday evening.  If your guest would like to attend the full conference they can do so, however they would need to register as a non-member.
How do I register my guest?
You can add guest tickets during the registration process.  If you have already registered simply log back in and you can purchase additional tickets.

Hotel 

Do I need a code to register for the room block?
Yes, you need to let them know you are with VAHU.
 
I’m a SPG member so how do a register?
It’s best to call the hotel to register so they can sync up your membership rewards when making the reservation into our room block.
 
I would like to come in early for the event can I get the same room rate?
The Sheraton will make every attempt to honor our room block rate starting on the Friday before conference through Wednesday, the day after conference.  Please contact the hotel if you wish to make reservations outside of May 21-23
 
How much is parking at the hotel?
Parking is free at the hotel, there is a self-parking garage adjacent to the hotel, as well as Free Valet Parking.

Registration

What is included in the Conference Only Registration Package?
Conference Only includes everything on the Agenda with the exception of Topgolf and the cruise on the Spirit of Norfolk.
 
Can I purchase tickets to the Spirit of Norfolk or Topgolf when I get to Conference?
Unfortunately, this will not be possible, those must be purchased prior to the start of conference
 
I am an Exhibitor do I need to register?
If you made your exhibitor purchase via our registration system, then you should’ve added your 2 attendees names to the registration.  If you didn’t add the attendee names at the time of registration, please email your attendee names to VAHUConference@gmail.com.  Please send their first and last name and email address.
 
I am a Sponsor do I need to register?
No, you do not need to register through the website, but we do need all your attendee information to be emailed to VAHUConference@gmail.com, no later then March 31.  Please send their first and last name and email address.
 
Is there walk-in registration?
We can accommodate walk-ins for the Conference only on Monday, May 21.  There is special pricing for walk-ins.  Unfortunately, we will not be able to accommodate walk-ins for Top Golf or Spirit of Norfolk.
 
Can I pay my registration with a check?
Yes please register through this online system, then simply click Bypass Payment when you get to the payment screen. All checks must be post marked by May 15, 2018.   After May 15, you must pay by credit card.
 
Can I cancel my registration?
Full refunds will only be given if we receive notification via email by May 7. Please email vahuconference@gmail.com. No refunds will be allowed after May 7.

Sponsors

I would like to sponsor, what do you need?
Please click HERE to view the Prospectus. Inside you will see an agreement form.  Please complete this, scan it in and email it to the address on the form.
 
When do you need my attendees’ names?
By March 31, please email them to VAHUConference@gmail.com.  Please include first and last name and email address.
 
What format do you need my logo?
Please send us both a .jpg and .eps
 
When is payment due?
Within 30 days of your signed agreement
 
When do I select my booth location?
Booth locations are determined based on your sponsorship level, as well as the order in which your sponsorship was received.  Please email your top 3 booth location choices to VAHUConference@gmail.com.

Topgolf

What is Topgolf?
A fun interactive driving range.  Think of it as bowling but with golf clubs.  Please click HERE to check it out yourself!
 
Is there transportation provided to Topgolf?
No
 
How far is Topgolf from the hotel?
Approx 15-20 mins